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As soon as you visit our website, LivinginNL, or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have on you, please contact us. We may amend this privacy statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on 12 February 2026.

Contents

1. When do you apply this privacy statement?

2. Who uses your data?

3. Whose data do we use?

4. How do we get your data?

5. What data do we use?

6. What do we use your data for?

7. How long do we store your data?

8. Who do we share your data with?

9. Where do we store your data?

10. How safe is your data with us?

11. What are your rights?

12. Which rules apply to this privacy statement?

13. Which cookies do we use?

14. What do we do with data of minors?

15. Do you have a question about this privacy policy?

1. When do you apply this privacy statement?

This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, members, and business contacts. Personal data is any information that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

2. Who uses your data?

KAiDA is responsible for the website LivinginNL and is, therefore, the responsible organisation for the use of your personal data as described in this privacy statement. The full details are:

Data Controller: Michael Macedo, trading as KAiDA Address: Albatroslaan 233, 8241 CP Lelystad KvK Number: [Insert after April 3rd]

3. Whose data do we use?

We process the personal data of everyone who has had contact with us or visited our website. This includes visitors, private customers, business customers, and contact persons of our partners.

4. How do we get your data?

We receive data directly from you as soon as you:

• Create an account

• Fill in data on our website

5. What data do we use?

We use the following data:

• Name

• Gender

• Home or business address

• Delivery address

• E-mail address

• Telephone number

• Age

• Education level

• Job position

• Insurance policy start/end dates (to provide renewal reminders)

6. What do we use your data for?

We only use your personal data for purposes allowed by law:

• We have received your explicit permission to use your personal data.

• We use your data to provide the most relevant information and referrals as a member.

• We use your data to comply with legal obligations, such as tax authority requirements.

• We use your data for renewal reminders: to send you annual updates when it is time to review or renew your Dutch health insurance, provided you have opted-in for this service.

7. How long do we keep your data?

We keep your personal data for as long as required by law and for as long as necessary for the purpose for which it was collected. For example, while you are a customer, we store your data according to the statutory retention period of seven years. After that, we only keep your data for statistical purposes or to handle potential complaints or legal matters.

8. Who do we share your data with?

We may provide your personal data to third parties only if:

• We have received your permission.

• It is necessary for your status as a customer.

• We are legally obligated to do so.

9. Where do we store your data?

We process and store your data within the European Economic Area (EEA).

10. How safe is your data with us?

We have taken extensive organisational and technical measures to protect your data. We secure our systems and communication channels to ensure your data does not fall into the wrong hands. Your data is only accessible to authorised personnel. When we share data with third parties, they are also obliged to treat it with the same level of care.

11. What are your rights?

• Right to information: We must explain clearly what we do with your data.

• Right to access: You may ask to see the data we hold about you.

• Right to correction: You may ask us to correct incorrect or incomplete data.

• Right to object: You may object to data use for direct marketing or personalised recommendations.

• Right to data portability: You may request a digital copy of your data to transfer to another organisation.

• Right to restriction: You may ask us to stop using your data while still storing it.

• Right to be forgotten: You may ask us to delete your data (except where legal retention periods, like the 7-year tax rule, apply).

• Right to submit a complaint: If you have a complaint, please contact us at Michael.m@kaida-seo.com. You also have the right to contact the Dutch Data Protection Authority or seek a legal ruling in the place of business of KAiDA.

12. What rules apply to this privacy statement?

Our privacy statement complies with the Dutch General Data Protection Regulation (AVG/GDPR) and general Dutch law.

13. Which cookies do we use?

We use cookies to improve your experience. A cookie is a small text file placed on your device.

• Functional cookies: For sessions and logins.

• Analytical cookies: To monitor website traffic (both anonymised and non-anonymised).

• Tracking cookies: To show relevant advertisements.

• Specific Cookies: Google Analytics, Meta/Facebook, Google Adwords.

• Daisycon / Linehub:

  • Type: Tracking / Affiliate Cookie

  • Purpose: To assign commissions for health insurance referrals. We may use unique identifiers (Sub-IDs) to match successful referrals with your member account to provide timely renewal reminders.

14. What do we do with data of minors?

We do not target minors. If you are under 18, you need permission from a parent or guardian to use our website.

15. Do you have a question?

If you have questions, please contact us at michael@mifraneildigital.com (or Michael.m@kaida-seo.com).